Former Future Contracted Fido/iPhone Customer - UPDATED
July 3rd, 2008 Posted in Rants | No Comments »Here’s an open letter to all the Big Contacts that were on RuinediPhone’s Blog:
To whom it may concern:
Let me begin to say, I have respected the Fido brand for many years. I haven’t had a Fido phone due mostly to the fact that I or my mother have worked for the competition for years and have had ridiculous discounts that I would never expect you to fulfill.I was caught up in the excitement surrounding the iPhone, and its release here in Canada. I was so excited that I cancelled my account with the competition and ported my number to a Fido prepaid phone, just so the upgrade to the iPhone would be quick and seamless.When the rates were released, the excitement died. Not only would I have to pay $20 more than I currently do; I would lose 100 minutes per month, unlimited incoming calls, 125 text messages and call display for that price. The uproar that you may or may not have heard about on ruinediphone.com seems to revolve around the lack of data included in the package. This is easily solved: match the unlimited browsing feature that Bell will have on the Samsung Instinct, which I believe is either $7 or $10 per month. Also, having a “mandatory” 3 year contract turns off a lot of possible customers. The rest of the world offers unlimited browsing and shorter contract terms; maybe you should match the rest of the world and actually lead the other phone companies to lower prices.It’s not too late to “sweeten” the deal for the iPhone. Drop the contract obligation, add some minutes, make the data unlimited and maybe you will get Bell shaking in their collective boots - like they were before you released the monthly pricing. Having heard the uproar, you are allowed to react and make the thousands of rabid iPhone fans happy again - along with your shareholders.
“You will be able to use most of our existing voice & data plans & are not limited to the four iphone bundles that were announced. We require a contract because we are selling a $600 device to the customer for $199. we don’t offer unlimited data plans but are looking at the sizing of the buckets.”
“I do understand and have heard that iPhone customers are not required to get the iPhone packages. However, with current pricing structures at both Rogers and Fido, the consumer would not be able to get even half of the features that are included with the iPhone plans for even the same price.As for the mandatory contract, I would gladly pay $100-$150 more if I could sign a 2 year contract rather than a 3 year.As for the “size of the bucket”, my news feed just popped up yet another unlimited data package: Telus will sell the HTC Touch Diamond in August with the $30 unlimited messaging and surfing, on device that can serve up full web pages. Are you still wanting to play catch up?Thank you again for your time.”
